Privacy Policy

1. Information We Collect

ABCEMS Solutions LLC (“Company,” “we,” “us,” or “our”) operates under Texas law and collects information from users of our website and educational services. We collect the following types of information:

Personal Information

• Name, email address, phone number, and mailing address
• Educational background and certification information
• Payment information (processed securely through third-party providers)
• Course progress and performance data
• Communications with our instructors and support staff

Automatically Collected Information

• IP address, browser type, and device information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Login timestamps and session data

2. How We Use Your Information

We use collected information for the following purposes:

• Providing educational services and course materials
• Processing payments and managing your account
• Tracking course progress and issuing certificates
• Communicating about courses, schedules, and updates
• Improving our services and website functionality
• Complying with legal obligations and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• With service providers who assist in our operations (payment processors, email services)
• When required by law, court order, or government regulation
• To protect our rights, property, or safety, or that of our users
• With your explicit consent for specific purposes
• In connection with a business transfer or merger (with prior notice)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Course records and certificates are maintained for a minimum of seven (7) years as required by Texas education regulations. You may request deletion of your personal information, subject to our legal and regulatory obligations.

6. Your Rights Under Texas Law

Under Texas law, you have the following rights regarding your personal information:

• Right to access and receive a copy of your personal information
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information (subject to legal requirements)
• Right to opt-out of marketing communications
• Right to file a complaint with appropriate authorities

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality and your ability to access certain features.

8. Third-Party Services

Our website may contain links to third-party services or integrate with external platforms. This privacy policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify users of material changes by posting the updated policy on our website and updating the “Last Updated” date. Continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

This Privacy Policy is governed by Texas law and complies with applicable federal and state privacy regulations.